The Metropol listens to you
The Metropol Hotel is attentive to yours advice, therefore, it has created this section, not only to answer, but also to show what in the concrete it has done to improve.
Thank you in advance as this was only possible thanks to your reviews.
First we would like to thank: Kikkio68 of Torbole, Kuma13 of Parma/Torino, Tausirene in Tuscany, Gildybabe of Bologna, FocusErcolano of Ercolano and Emilie7714 of Lonato del Garda,
Thank you all for the wonderful reviews posted on Tripadvisor, we are so pleased about it and it's an encouragement to do our best to be able to give you happy times and memories!
From Tripadvisor reviews, we answer:
Following Gandalf1789's, Igorillibus' and Maximilian70's advice,
we have extended the hours of service for lunch and dinner (new hours: lunch 12:30 .-. 14:30 dinner 19:30 to 21:00), we have improved the supply of hors d'oeuvre, fruit and sweets buffet, so that to allow the customers to use it with calmer. Following
Gianni Pecorella and Maximilian70's advice,
we have increased the supply of the minibar in the room, now it's included in the service three types of soft drinks, three types of fruit juices, carbonated and natural water. Following
Igorillibus and Elalagatta's advice,we are changing our room staff in order to pay more attention to what our guests will report as preferences for the menu of the day.There are others recommendation of yours that are equally important to be dealt with, but it will take more time and energy to solve them.
Please share your personal opinions with us, you will receive our utmost attention and our commitment to resolve any issue.
